Privacy Policy

Privacy Policy
This Privacy Policy describes how Tailor & Row (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tailorandrow.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Please check this page periodically for changes.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources over the past 12 months. The information we collect varies depending on how you interact with us. This information may include contact details, order information, account details, and shopping activity. Additionally, we may use information for communications, legal compliance, and security purposes.

What Personal Information We Collect
The types of personal information we collect may include:

Contact Details: Name, address, phone number, email.
Order Information: Billing address, shipping address, payment details.
Account Information: Username, password, security questions.
Shopping Information: Items viewed, carted, or added to the wishlist.
Customer Support: Details you provide when contacting us.

Some features of the Services may require you to submit information directly. You may choose not to provide certain information, but this may prevent you from using specific features.

Information Collected through Cookies
We collect certain information about your interaction with the Services through cookies, pixels, and similar technologies. This may include device and browser information, IP address, and how you interact with the Site. You can manage cookie preferences through your browser settings, but doing so may affect your experience on the Site.

Information Obtained from Third Parties
We may also obtain information about you from third-party vendors, such as Shopify and payment processors. This information may include payment details, customer support interactions, and shipping details. Information received from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information
We use your personal information to:

Provide Products and Services: Process payments, fulfill orders, and manage accounts.
Marketing and Advertising: Send promotions and advertisements.
Security and Fraud Prevention: Protect against fraudulent activity.
Communicate with You: Provide customer support and improve Services.

Cookies
Like many websites, we use cookies to improve the Site and Services. Cookies help us remember your preferences, provide analytics, and improve user experience. You may adjust cookie settings in your browser, but disabling cookies may impact certain features of the Site.

For more information on cookies used by Shopify, please visit: Shopify Cookie Policy.

How We Disclose Personal Information
We may disclose your personal information under certain circumstances, such as:

Service Providers: Vendors who support our Site, payment processing, and shipping.
Marketing Partners: To advertise products and services.
Affiliates: Within our corporate group for business purposes.
Legal Obligations: To comply with laws, enforce terms, or protect our rights.

We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.

User-Generated Content
If you choose to post reviews or other content, this information may be publicly accessible. We are not responsible for the privacy or security of information you disclose in public areas of the Site.

Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of these websites, and you should review their policies before interacting with them.

Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If a child has provided personal information, please contact us to have it deleted.

Security and Retention of Your Information
We take measures to protect your information, but no security system is completely secure. We retain personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices
Depending on your location, you may have rights such as:

Access: Request access to personal information we hold about you.
Delete: Request deletion of your personal information.
Correct: Request corrections to inaccurate information.
Portability: Receive a copy of your information or transfer it to a third party.

To exercise these rights, contact us at hello@tailorandrow.com.

Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users
We may transfer, store, and process your personal information outside your country of residence. For users in Europe, we use recognized transfer mechanisms such as Standard Contractual Clauses.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@tailorandrow.com.